Customer Service / Administrator

Customer Service / Administrator
£22,000 - £25,000
We are currently seeking a Customer Service / Administrator to work at our clients prestigious offices in Stoke Poges. The ideal candidate will have worked in a similar role; be confident dealing with people at all levels and passionate about Customer Service. You will thrive in a busy and pressurised environment and happy to work in a team.

Responsibilities:

  • Taking calls from all customers.
  • Booking and rearranging appointments.
  • New customer calls and enquiries, converting to orders.
  • Filing and preparing files/documents for reception.
  • Recording all calls taken.
  • Covering reception when required.
  • Key holder, sometimes having to open and lock up.
  • Liaising with team over enquiries received if necessary.

Skills:

  • Extremely professional in your approach
  • Well presented
  • Able to deal with confidential information
  • Some sales knowledge would be beneficial but not essential
  • You will have a bright and cheery personality
  • The ideal candidate will be happy to muck in when ever necessary

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